The email service at Melrose Park has been restored.
Staff can be reached at the new generic email address: mps(a)mpplibrary.org<mailto:mps@mpplibrary.org>
Renee Clanton
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5169
Fax: 630.734.5056
renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info>
http://support.swanlibraries.net
**UPDATED**
On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist
RAILS LLSAP Member Library Staff,
Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you. The informational document on the free PWB offer has been posted to the password-protected RAILS website here: http://www.railslibraries.info/resource-sharing/discounts. The same credentials that you use to log into L2 are used for the RAILS website.
Please visit the RAILS vendor discount page and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as:
* What it is
* Ideas on how to use it in my library
* Cost (none) and expiration
* Set up instructions
* New license key/registration
* Technical support contact information
If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS.
Susan Weinmann-Stanfa, MLIS
Resource Sharing Specialist
Reaching Across Illinois Library System (RAILS)
Burr Ridge Office
Phone: 630.734.5118
Fax: 630.734.5050
susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>
http://www.railslibraries.info<http://www.railslibraries.info/>
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
On behalf of Susan Weinmann-Stanfa, RAILS Resource Sharing Specialist
RAILS LLSAP Member Library Staff,
Good news! RAILS has renewed its license for Public Web Browser and it is available for your library to use again at no cost to you.
Please visit the RAILS website and look for "Free Public Web Browser Offer" and click on the document to the right. The document will give you information on this resource such as:
* What it is
* Ideas on how to use it in my library
* Cost (none) and expiration
* Set up instructions
* New license key/registration
* Technical support contact information
If you have any questions about this offer, please contact Susan Weinmann-Stanfa at susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>. For technical questions or help with set up, please see the document for that contact information. Thank you for being a member of a RAILS.
Susan Weinmann-Stanfa, MLIS
Resource Sharing Specialist
Reaching Across Illinois Library System (RAILS)
Burr Ridge Office
Phone: 630.734.5118
Fax: 630.734.5050
susan.weinmann(a)railslibraries.info<mailto:susan.weinmann@railslibraries.info>
http://www.railslibraries.info<http://www.railslibraries.info/>
Never miss an important deadline again! Get weekly RAILS eNews delivered right to your inbox by going to www.railslibraries.info<http://www.railslibraries.info/>. Subscribe by entering your email address right on the homepage.
SWAN Member Libraries:
Anne Kozak, Library Director of the Thomas Ford Memorial Library, has been elected to the SWAN Board for the at-large position.
I would like to thank everyone who ran for the open position. We all appreciate the interest and enthusiasm at the leadership level!
Regards,
Aaron
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
Phone and email service at Berwyn PL has been restored.
Renee Clanton
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5169
Fax: 630.734.5056
renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries-
We have been notified that the Berwyn Public Library has been without phone service or email since
approx. 9:30am Monday. However their internet/SWAN connection is not affected
by this outage. They do not yet have an estimated fix time. We will keep you updated on their status.
Lauren Peltier
SWAN Member Services Support Analyst
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5155
Fax: 630.734.5056
lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Technology Staff:
Please see the linked memo "Network Changes Memo #6: 3rd Party Vendor Access", and route to your appropriate library and IT staff. This memo is SWAN's list of 3rd party vendors that require a connection to the ILS to read data for a variety of services such as self-checkout systems, e-readers, and mobile apps. Most of these vendors have already been contacted by SWAN staff regarding the network migration. If you do not see one of your vendors listed, please contact us as soon as possible so that we can follow-up with the vendor directly.
http://support.swanlibraries.net/news/2013-12-02/network-migration-project-…
If you have any questions/comments about the transition, or if we missed your vendor, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
As always, thank you for your cooperation and patience during the transition process.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
