Update, the BLUEcloud Analytics deployment issue has been resolved and customers should be able to access the environments as normal.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Steven Schlewitt
Sent: Wednesday, July 1, 2020 8:42 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] BLUEcloud Analytics Outage on 7/1
SWAN Member Library Staff:
Please be aware, SirsiDynix is reporting an outage of the BLUEcloud Analytics platform. SirsiDynix is currently investigating the issue and has noted that it impacts all customers.
We've posted a Known Issue<https://support.swanlibraries.net/node/76186> to the SWAN Support Site and will update the article as new information becomes available.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWAN Member Library Staff:
Please be aware, SirsiDynix is reporting an outage of the BLUEcloud Analytics platform. SirsiDynix is currently investigating the issue and has noted that it impacts all customers.
We've posted a Known Issue<https://support.swanlibraries.net/node/76186> to the SWAN Support Site and will update the article as new information becomes available.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
