SWANcom November 2018

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Library Closures

by webmaster＠swanlibraries.net

7 years

EDI Transmissions - Continued Problems with EDI Order Duplication

by webmaster＠swanlibraries.net

7 years

Transiting Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years

Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years

Holiday Reminder: SWAN Office and Support Closed Thurs, Fri

by Aaron Skog

SWAN Libraries, Happy Thanksgiving from the SWAN staff! We hope you have a great holiday weekend! As a note, SWAN staff will be off throughout the weekend in observance of the holiday. For routine support questions, please email help(a)swanlibraries.net to open a ticket and we'll follow-up when we're back in the office on Monday. For emergency system outage support, please call 844-SWANLIB (844-792-6542) and dial 0 for off-hours support. https://support.swanlibraries.net/news/2018-11-21/swan-office-closed-thur-1… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years

EDI Transmissions Update

by webmaster＠swanlibraries.net

7 years

EDI Transmissions - Intermittent Problems

by webmaster＠swanlibraries.net

7 years

Consolidation of Address and Extended Info Fields in User Records-CANCELED

by Crystal Vela

SWAN Member Libraries: Due to overnight processes running longer than expected, the Consolidation of Address and Extended Info Fields in User Records, has been postponed. We will send an update when this work has been rescheduled. Thank you, Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Crystal Vela Sent: Friday, November 16, 2018 2:17 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Consolidation of Address and Extended Info Fields in User Records SWAN Member Libraries: This weekend SWAN will be making the address and extended info field consolidations that were recommended by the SWAN Circulation Advisory. These changes will take place outside of library hours and there will be no impact on the membership. Monday you will see fewer fields in both the address and extended info tabs within patrons records. Below is a chart of the fields that are being removed and where any info that is in that field currently, will go. The most noticeable difference being the phone fields. There will now be 2 phone fields named, PHONE, and ALT PHONE. REMOVE from Extended Info Remove from Address Entered By (Move to Note Field) Company (Move to BUS/SCHOOL) Guardian (Move to Care/Of) School (Move to BUS/SCHOOL) License Home phone (migrate to PHONE, if PHONE is blank) Lost Item (moving to Note field) Work Phone (migrate to ALT PHONE) P_NO Cell Phone (migrate to ALT PHONE) PREV_ADDR RDG_LEVEL CREATE ALT PHONE RECEIPT (Move to Note Field) SEESUPER (move to Note Field) SSN Please send in a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> if there are any questions. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years

Consolidation of Address and Extended Info Fields in User Records

by Crystal Vela

SWAN Member Libraries: This weekend SWAN will be making the address and extended info field consolidations that were recommended by the SWAN Circulation Advisory. These changes will take place outside of library hours and there will be no impact on the membership. Monday you will see fewer fields in both the address and extended info tabs within patrons records. Below is a chart of the fields that are being removed and where any info that is in that field currently, will go. The most noticeable difference being the phone fields. There will now be 2 phone fields named, PHONE, and ALT PHONE. REMOVE from Extended Info Remove from Address Entered By (Move to Note Field) Company (Move to BUS/SCHOOL) Guardian (Move to Care/Of) School (Move to BUS/SCHOOL) License Home phone (migrate to PHONE, if PHONE is blank) Lost Item (moving to Note field) Work Phone (migrate to ALT PHONE) P_NO Cell Phone (migrate to ALT PHONE) PREV_ADDR RDG_LEVEL CREATE ALT PHONE RECEIPT (Move to Note Field) SEESUPER (move to Note Field) SSN Please send in a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> if there are any questions. Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years

BLUEcloud Analytics (BCA) Email Subscription Issue

by webmaster＠swanlibraries.net

7 years

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SWANcom November 2018