SWANcom January 2018

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9 participants
28 discussions

*RESOLVED* Overnight User Maintenance Report Failed - Possible Record issues on 1/8

by Ian Nosek

SWAN Member Library Staff: Last night, a rebuild was completed on the user database, which was then followed up by a successful ADUUser report (Add, Delete, Update). This should resolve any and all of the unexpected user behavior that was encountered yesterday. If you encounter any further issues with users not displaying properly, duplicate users or the like, please open a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> Thank you for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of webmaster(a)swanlibraries.net Sent: Monday, January 8, 2018 9:12 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Overnight User Maintenance Report Failed - Possible Record issues on 1/8 Message from sender: From the SWAN Support Website: Published on SWAN (https://support.swanlibraries.net) ________________________________ Overnight User Maintenance Report Failed - Possible Record issues on 1/8 01/08/2018 - 09:12 - by Ian Nosek SWAN Member Library Staff: Last night's ADUUser report that processes new, edited and deleted did not execute properly. As a result, you may encounter users that were added, modified and deleted on Sunday, Jan 7 not properly reflected in the system. SirsiDynix will be investigating the root cause. This should be resolved by this evening's ADUUser report. Please open a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net> if you encounter any abnormal behavior. Thank you for your patience. SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ ________________________________ Source URL: https://support.swanlibraries.net/news/2018-01-08/overnight-user-maintenanc…

6 years, 10 months

Overnight User Maintenance Report Failed - Possible Record issues on 1/8

by webmaster＠swanlibraries.net

6 years, 10 months

New 19 Migration Q&A Session 2 Packet

by webmaster＠swanlibraries.net

6 years, 10 months

IP Address Whitelisting for eRead Illinois / Axis360

by webmaster＠swanlibraries.net

6 years, 10 months

2018 SWAN Calendars On the Way

by webmaster＠swanlibraries.net

6 years, 10 months

In Transit Shelf Check Reports

by Vickie Totton

Happy New Year! Please find attached your first shelf check reports for the new year, numbers have returned to normal. Happy hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 10 months

*IMPORTANT* SWAN Membership Fees: Overview & Request for Bond Payment Schedule

by Aaron Skog

SWAN Libraries, Happy 2018! The SWAN Membership Fees for FY19 will be presented at the Tuesday, February 6, 2018 Committee of the Whole meeting, which will be held at 9:30am at RAILS location 125 Tower Drive, Burr Ridge, IL. In advance of this meeting, SWAN is requesting some information from public libraries. Based on feedback from the membership, the SWAN Board revised the public library fee formula proposed and presented by the Fees Committee. The formula now removes bond payment amounts that are used in a debt service. In advance of the meeting, *I will need public libraries to submit your bond payment schedule by January 30, 2018.* Why is a document with the bond payment schedule requested? Quite simple, it will allow us to put your library's bond payment into the formula once, and SWAN will update it each year. We will not have to bother you each year for your bond payment amount! Explanation of SWAN Fee Formula A direct link is below, but look under the menu "Membership > Fees" on the SWAN Support site. https://support.swanlibraries.net/system/files/Public/SWAN_Fees_Explanation… The online form to submit a bond payment schedule is located here: We are asking for a PDF document be uploaded. An image file such as a PNG, JPG, or GIF will also work. The online form also allows you to add comments, ask questions. This is under the "Webforms" menu on the SWAN Support site. https://support.swanlibraries.net/forms/bond-payment-submission The following 25 libraries responded to our survey in November should complete the form above by January 30, 2018. Here are the libraries that responded they have a debt-service bond payment. 1. Acorn Public Library District 2. Alsip-Merrionette Park Public Library District 3. Batavia Public Library District 4. Bridgeview Public Library 5. Broadview Public Library District 6. Calumet City Public Library 7. Downers Grove Public Library 8. Eisenhower Public Library District 9. Geneva Public Library District 10. Glen Ellyn Public Library 11. Glenwood-Lynwood Public Library District 12. Homewood Public Library District 13. Itasca Community Library 14. La Grange Public Library 15. LaGrange Park Public Library District 16. Markham Public Library 17. McCook Public Library District 18. Northlake Public Library District 19. Oak Lawn Public Library 20. Oak Park Public Library 21. Richton Park Public Library District 22. Steger-South Chicago Heights Public Library District 23. Summit Public Library District 24. Tinley Park Public Library 25. Villa Park Public Library If you have questions, please contact me directly at the information below. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 10 months

Some Overnight Maintenance Reports not run / Possible Record Issues on 01/02

by webmaster＠swanlibraries.net

6 years, 10 months

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SWANcom January 2018