All of the processes have successfully completed and searching appears to be working correctly again. Thank you for your patience during this extended outage.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Rudy Host
Sent: Saturday, July 1, 2017 6:29 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] UPDATE: Incomplete search results in Enterprise.
Indexing processes are still running. We will update you as we have more information.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Rudy Host
Sent: Saturday, July 1, 2017 12:59 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] UPDATE: Incomplete search results in Enterprise.
The issue has been identified as an incomplete harvest of data from our Symphony server. A new harvest task will be started and should complete within the next couple hours. This should restore the missing search results. Thanks again for your patience while this issue is being resolved.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Rudy Host
Sent: Saturday, July 1, 2017 12:07 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] Incomplete search results in Enterprise.
We are currently experiencing an issue where Enterprise is not showing complete search results. We are investigating the cause with SirsiDynix and hope to have it resolved soon. Thanks for your patience.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The issue has been identified as an incomplete harvest of data from our Symphony server. A new harvest task will be started and should complete within the next couple hours. This should restore the missing search results. Thanks again for your patience while this issue is being resolved.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Rudy Host
Sent: Saturday, July 1, 2017 12:07 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Incomplete search results in Enterprise.
We are currently experiencing an issue where Enterprise is not showing complete search results. We are investigating the cause with SirsiDynix and hope to have it resolved soon. Thanks for your patience.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
We are currently experiencing an issue where Enterprise is not showing complete search results. We are investigating the cause with SirsiDynix and hope to have it resolved soon. Thanks for your patience.
Rudy Host
Network Administrator
rudy(a)swanlibraries.net<mailto:rudy@swanlibraries.net> * (630)326-5775
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
