****Please route to appropriate staff****
We were able to identify and solve the issue with the Clean Hold Shelf report. If you are a library that normally receives your report from SWAN, you should now have the results of the report in your inbox.
Thank you for your patience and have a wonderful day,
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
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We are aware that the request from SirsiDynix to re-order the "Clean Hold Shelf Report" and the "On Shelf Items with Holds" Reports has created an issue. Some libraries have reported that they have not received their Clean Hold Shelf report today. We are working with SirsiDynix and will alert everyone when we resolve the problem.
Thank you,
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
We have a few updates for you today.
1. In an effort to cut down on items with a Holds or In-Transit location on the "On Shelf Items with Holds" report; SirsiDynix support has suggested we flip the scheduling of the "Clean Hold Shelf Report" and the "On Shelf Items with Holds" Report. We have re-scheduled the "Clean Hold Shelf" report to run at 7 AM beginning on March 23rd. If you are a library that runs your own "Clean Hold Shelf" report, we recommend you re-schedule your report to run prior to 7:30 AM.
2. We have created some additional reports in BLUEcloud Analytics to be used for generating circulation statistics. Please find them in the SWAN Reports>Circulation Statistics>Dynamic Dates folder. These reports run on dynamic date ranges, providing statistics for the month previous to the date they are run. Running any of these reports any time in March will generate statistics for the entire month of February; running them any time in April will generate statistics for the entire month of March, and so on. Because they run for the previous month without your having to input a date range, you can now easily subscribe to these reports and have them delivered to your email inbox or your BCA history list. If you are unfamiliar with how to subscribe to reports, please view the BCA PowerPoint presentation here<https://support.swanlibraries.net/system/files/Members%20Only/BLUEcloud/Blu…>. Please keep in mind that the data in BCA is one day behind, so refrain from running or subscribing to statistical reports on the 1st of the month. For best results, subscribe to or run statistical reports after 1pm on the 2nd of the month.
3. We have finished adjusting the DISCARD procedures to ensure more accurate circulation statistics. Please refer to the attached documents for an explanation of the adjustment and instructions for running the reports we have created in BLUEcloud Analytics to count your discarded items.
If you should have any questions, don't hesitate to contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call us at 844-SWAN-LIB.
Thank you for your cooperation.
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
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The Active ID field in a patron's record will no longer generate a red Notes alert in the Display User and Charge/Checkout wizards. This change will help to highlight notes that should be addressed when using these wizards.
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Good morning Member Libraries:
Just a reminder that next Friday, 3/24 at 5pm our self-nomination window ENDS for the 2017 SWAN Board election. If you'd like to be considered in the running for this year's 2 vacated seats, please submit your information and a short Statement of Interest here:
https://support.swanlibraries.net/news/2017-03-06/2017-swan-board-election-…
Thank you,
Brande Overbey
Operations Manager
brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104
*Please note my new email address, address and phone number*
SWAN Library Services
800 Quail Ridge Drive, Westmont IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>