SWAN Member Libraries:
The November Committee of the Whole Executive Director Power Point presentation is now available on the SWAN site. This link goes directly to the presentation:
https://support.swanlibraries.net/sites/default/files/meeting/2015-11-10/SW…
This presentation primarily covers our Enterprise Plan update. Our next Quarterly meeting is Thursday, December 3rd at 9:30am at the RAILS Burr Ridge office. I will share the agenda and packet for that meeting as soon as it is available. We hope to see you there!
Thank you,
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
SWAN Libraries,
Due to current weather conditions, the Crete Public Library District will have to reschedule their planned electrical work for 11/13/15. They will be open tomorrow. We will send out an update when the new date has been scheduled.
Lauren Peltier
SWAN Member Services Support Analyst
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5155
Fax: 630.734.5056
lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info>
http://support.swanlibraries.net
Here they are
Edlyn LeFevour
SWAN Support Analyst
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://www.railslibraries.info
To All SWAN Library Staff:
Thank you all for your continued participation in the Enterprise surveys. The last survey in this series, on ebooks and devices, is now open at https://support.swanlibraries.net/news/2015-11-04/enterprise-surveys This is the shortest survey yet, and should only take a couple of minutes to complete.
We are still reviewing the results from last week's survey on facets, and will share them on the same page as soon as possible. Thank you again for your thoughtful comments.
Rebecca Malinowski
SWAN Special Projects Coordinator
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://www.railslibraries.info
SWAN Member Libraries:
The next SWAN Committee of the whole meeting agenda for Tuesday, November 10th at Burr Ridge can now be found here: https://support.swanlibraries.net/sites/default/files/meeting/2015-11-10/ag…
We have quite a bit of content to share with you, including updates on the Enterprise Plan and details on our 2016 meeting calendar.
We hope to see you next Tuesday!
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
SWAN Member Library Staff:
WorkFlows is back online and accessible, once again. The issue was related to a virtual snapshot that had unexpectedly initialized on the Symphony Production server. We do not anticipate further issues for the remainder of the day.
Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, November 2, 2015 10:34 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SwanTech] WorkFlows Outage 11/2 - Please Use Offline
Importance: High
SWAN Member Library Staff:
We are currently experiencing an outage of WorkFlows due to an issue on the Symphony server. Please continue in offline mode until further notice.
We sincerely apologize for the inconvenience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
SWAN Member Library Staff:
We are currently experiencing an outage of WorkFlows due to an issue on the Symphony server. Please continue in offline mode until further notice.
We sincerely apologize for the inconvenience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
To All SWAN Library Staff:
Thank you all for your continued feedback on Enterprise. We are continuing to learn a lot from library visits, hands on Enterprise discussions, and your comments to help(a)swanlibraries.net<mailto:help@swanlibraries.net>.
As part of our ongoing data cleanup to improve Enterprise, SWAN will be reconfiguring Item Category 1 and the related format facet in Enterprise. We are also considering adding new facets and changing the labels on the Include and Exclude buttons. Before we make any additional changes to Enterprise, we need your feedback.
Please let us know which facets and specifically which format options would be most useful to you and your patrons by completing the survey at https://support.swanlibraries.net/news/2015-10-30/enterprise-surveys by Wednesday, November 4th at noon.
All library staff are encouraged to submit a response, regardless of position or service area. Updating all 8 million items will be a big project, and we want to make sure we get it right. Thank you in advance for taking the time to share your opinions.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Staff:
The hanging maintenance report has resolved and WorkFlows is again available for use. Please let us know if you notice any record abnormalities throughout the day that appear to be related.
Thank you for your patience,
Steven Schlewitt
SWAN IT Manager
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, November 02, 2015 6:39 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SwanTech] *Important* WorkFlows Temporarily Offline this morning (11/2)
Importance: High
SWAN Member Library Staff:
We're currently experiencing an issue with a hanging overnight maintenance report that would affect any cataloging. Until we're able to have that report cleared, we've temporarily halted the WorkFlows service, meaning you will be unable to login to WorkFlows until the issue is resolved.
We hope to have this resolved as quickly as possible. In the meantime, please use offline circulation until further notice.
Thank you,
Steven Schlewitt
SWAN IT Manager
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
SWAN Member Library Staff:
We're currently experiencing an issue with a hanging overnight maintenance report that would affect any cataloging. Until we're able to have that report cleared, we've temporarily halted the WorkFlows service, meaning you will be unable to login to WorkFlows until the issue is resolved.
We hope to have this resolved as quickly as possible. In the meantime, please use offline circulation until further notice.
Thank you,
Steven Schlewitt
SWAN IT Manager
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
