SWAN Member Library & Information Technology Staff:
We've received several inquiries over a persisting "update needed" prompt
after completing the upgrade to WorkFlows 3.5.1.1. While the issue appears to be sporadic,
we have released a patched MSI package that will ensure it does not occur with any
installations moving forward.
* If you haven't already completed the upgrade installations at your library,
please only perform the installation using the latest MSI provided on the support site
below.
https://support.swanlibraries.net/content/software-downloads
* If you've already completed upgrades and are experiencing the "update
needed" prompt, we've released a quick patch that should resolve the issue
without uninstalling/reinstalling. You can also find that patch on our support site, as
the "StampFileCorrection.zip"
https://support.swanlibraries.net/content/software-downloads
* If you have already completed your installations, but have not experienced the
"update needed" prompt, no further action is necessary - your workstations are
upgraded and ready for use. (Don't forget to submit a formsite survey from the link
below)
https://fs8.formsite.com/SWANServices/form218/index.html
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net