SWAN Member Library & Information Technology Staff:

We’ve received several inquiries over a persisting “update needed” prompt after completing the upgrade to WorkFlows 3.5.1.1. While the issue appears to be sporadic, we have released a patched MSI package that will ensure it does not occur with any installations moving forward.

· If you haven’t already completed the upgrade installations at your library, please only perform the installation using the latest MSI provided on the support site below.

https://support.swanlibraries.net/content/software-downloads

· If you’ve already completed upgrades and are experiencing the “update needed” prompt, we’ve released a quick patch that should resolve the issue without uninstalling/reinstalling. You can also find that patch on our support site, as the “StampFileCorrection.zip”

https://support.swanlibraries.net/content/software-downloads

· If you have already completed your installations, but have not experienced the “update needed” prompt, no further action is necessary – your workstations are upgraded and ready for use. (Don’t forget to submit a formsite survey from the link below)

https://fs8.formsite.com/SWANServices/form218/index.html

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net