SWAN Member Library Staff:
SirsiDynix was able to address several records that had been causing issues with our
nightly processing.
It appears that these issues have been resolved, and our nightly processing reports have
been finishing without errors for the past couple of days.
If you encounter any problematic item records or error messages, please contact
help@swanlibraries.net<mailto:help@swanlibraries.net> and include all pertinent
information in your ticket so we may continue to investigate.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Wednesday, September 7, 2022 8:19 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] 9/7/2022 - Record indexing errors
SWAN Member Library Staff:
Please be aware, last night's ADUText report, which handles our daily record
maintenance and processing, terminated abnormally. You may encounter record issues
throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as
soon as possible. If you come across errors with specific records, please email a list to
help@swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to
SirsiDynix for further investigation and temporary correction.
The known
issue<https://support.swanlibraries.net/issue/91535> on our support site
has been reopened and will be updated as new information becomes available.
Thank you for your patience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…