SWAN Member Library Staff:

SirsiDynix was able to address several records that had been causing issues with our nightly processing.

It appears that these issues have been resolved, and our nightly processing reports have been finishing without errors for the past couple of days.

If you encounter any problematic item records or error messages, please contact help@swanlibraries.net and include all pertinent information in your ticket so we may continue to investigate.

Thanks!

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, September 7, 2022 8:19 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] 9/7/2022 - Record indexing errors

SWAN Member Library Staff:

Please be aware, last night’s ADUText report, which handles our daily record maintenance and processing, terminated abnormally.  You may encounter record issues throughout the day until the next successful run of the ADUText report.
We’ve reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help@swanlibraries.net and we’ll forward them to SirsiDynix for further investigation and temporary correction.

The known issue on our support site has been reopened and will be updated as new information becomes available.

Thank you for your patience.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings