SWAN Member Libraries,
Processing has completed; you may now resume all work. Please open a ticket by sending an
email to help@swanlibraries.net<mailto:help@swanlibraries.net> if you experience any
issues.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Sunday, January 29, 2023 11:47 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] UPDATE Nightly Processing Delay
SWAN Member Libraries,
Our processing is still behind schedule but is catching up. That process includes:
* Updating Patron blocking for Fine Free libraries - COMPLETED
* Expiring holds
* Auto-renewals
* Courtesy notices
* Billing
* Reminder Hold Pickup notices
* Overdue notices
Acquisitions and Cataloging: please wait until an all clear from us before resuming work.
Do not schedule any reports until you receive our all clear.
Circulation: you may continue work as usual, be aware some new item and patron records may
not be searchable until the processing has finished.
We will continue to update the Known
Issue<https://support.swanlibraries.net/issue/94068> as we have more information.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications
<swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>
Sent: Sunday, January 29, 2023 9:57 AM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] Nightly Processing Delay
SWAN Member Libraries,
Our overnight processing is still running, leaving the rest of the processing behind
schedule. That process includes:
* Updating patron blocking for Fine Free libraries
* Expiring holds
* Auto-renewals
Acquisitions and Cataloging: please wait until an all clear from us before resuming work.
Circulation: you may continue work as usual, be aware some new item and patron records may
not be searchable until the processing has finished.
We will continue to update the Known
Issue<https://support.swanlibraries.net/issue/94068> as we have more information.
Vickie Totton
Consultant, Information Technology Systems & Support
vickie@swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>