SWAN Member Libraries,

 

Processing has completed; you may now resume all work. Please open a ticket by sending an email to help@swanlibraries.net if you experience any issues.

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

 

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Sunday, January 29, 2023 11:47 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] UPDATE Nightly Processing Delay

 

SWAN Member Libraries,

 

Our processing is still behind schedule but is catching up. That process includes:

 

 

Acquisitions and Cataloging: please wait until an all clear from us before resuming work. Do not schedule any reports until you receive our all clear.

 

Circulation: you may continue work as usual, be aware some new item and patron records may not be searchable until the processing has finished.

 

We will continue to update the Known Issue as we have more information.

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

 

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Sunday, January 29, 2023 9:57 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Nightly Processing Delay

 

SWAN Member Libraries,

 

Our overnight processing is still running, leaving the rest of the processing behind schedule. That process includes:

 

 

Acquisitions and Cataloging: please wait until an all clear from us before resuming work.

 

Circulation: you may continue work as usual, be aware some new item and patron records may not be searchable until the processing has finished.

 

We will continue to update the Known Issue as we have more information.

 

Vickie Totton

Consultant, Information Technology Systems & Support

vickie@swanlibraries.net • 630.326.8714

My pronouns: she/her/hers

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net