The circ map policy issues have been resolved and the Symphony/WorkFlows server is again
available.
Thank you for your patience as we worked through the issue.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Steven
Schlewitt
Sent: Wednesday, July 8, 2020 8:51 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] Symphony/WorkFlows Brief Outage 7/8
SWAN Member Library Staff:
Due to an issue with circ map policies, we need to restart Symphony services immediately.
This will cause a brief outage of WorkFlows, but we expect the process should take no
longer than 10 minutes. Following the restart, we'll verify the issue is corrected
and give an "all clear" SWANcom to log back in.
We sincerely apologize for the inconvenience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>