The circ map policy issues have been resolved and the Symphony/WorkFlows server is again available.
Thank you for your patience as we worked through the issue.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: SWANcom <swancom-bounces@list.swanlibraries.net>
On Behalf Of Steven Schlewitt
Sent: Wednesday, July 8, 2020 8:51 AM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: [SWANcom] Symphony/WorkFlows Brief Outage 7/8
SWAN Member Library Staff:
Due to an issue with circ map policies, we need to restart Symphony services immediately. This will cause a brief outage of WorkFlows, but we expect the process should take no longer than 10 minutes. Following the restart, we’ll verify
the issue is corrected and give an “all clear” SWANcom to log back in.
We sincerely apologize for the inconvenience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net