SWAN Member Library Staff:
Our report schedule has caught up. You may continue to schedule reports as needed.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: Ian Nosek
Sent: Tuesday, August 8, 2023 7:10 AM
To: swancom(a)list.swanlibraries.net
Subject: Delays in overnight processing reports
SWAN Member Library Staff:
One of our overnight processing reports ran longer than normal. This has delayed our
normal overnight and our remaining processing and our reports are behind schedule. That
processing includes:
* Updating patron blocking for Fine Free libraries
* Expiring holds
* Resetting of Onshelf Items wizard
We have confirmed that the long-running report has concluded and the report schedule is
moving again. While our report schedule is catching up, please refrain from scheduling any
non-critical reports until we send notice that reports have caught up.
If you encounter any error messages during this time, please open a ticket by emailing
help@swanlibraries.net<mailto:help@swanlibraries.net>.
For more information, please see the Known
Issue<https://support.swanlibraries.net/issue/94357> on our support site.
Thank you for your patience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…