SWAN Member Library Staff:
Our report schedule has caught up. You may continue to schedule reports as needed.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: Ian Nosek
Sent: Tuesday, August 8, 2023 7:10 AM
To: swancom@list.swanlibraries.net
Subject: Delays in overnight processing reports
SWAN Member Library Staff:
One of our overnight processing reports ran longer than normal. This has delayed our normal overnight and our remaining processing and our reports are behind schedule. That processing includes:
We have confirmed that the long-running report has concluded and the report schedule is moving again. While our report schedule is catching up, please refrain from scheduling any non-critical reports until we send notice that reports have caught up.
If you encounter any error messages during this time, please open a ticket by emailing
help@swanlibraries.net.
For more information, please see the
Known Issue on our support site.
Thank you for your patience.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings