SWAN Member Library Staff:
The intermittent network outage that was impacting the RAILS data center yesterday has
begun to once again cause some general slowness while using WorkFlows along with some
occasional timeout/logouts.
We are currently investigating the root cause of these network anomalies.
The following services are potentially impacted by this issue:
- Symphony Server
* All WorkFlows access (cataloging, circulation, etc)
* SIP2 3rd Party Vendor Integration (databases, electronic media)
* SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release)
- Enterprise
* My Account Features (slow to access)
* Commerce (slow to access)
* Item Availability (slow to access)
- Bookmyne
- MobileCirc
We'll send additional SWANcoms when more information is available.
Thank you for your patience.
Ian Nosek
System Administrator
ian@swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>