SWAN Member Library Staff:

The intermittent network outage that was impacting the RAILS data center yesterday has begun to once again cause some general slowness while using WorkFlows along with some occasional timeout/logouts.

We are currently investigating the root cause of these network anomalies.

The following services are potentially impacted by this issue:

-      Symphony Server

  *   All WorkFlows access (cataloging, circulation, etc)

  *   SIP2 3rd Party Vendor Integration (databases, electronic media)

  *   SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release)

-      Enterprise

  *   My Account Features (slow to access)

  *   Commerce (slow to access)

  *   Item Availability (slow to access)

-      Bookmyne

-      MobileCirc

We'll send additional SWANcoms when more information is available.

Thank you for your patience.

Ian Nosek
System Administrator
ian@swanlibraries.net • (630)326-5886

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net