SirsiDynix was able to resolve issues with the BLUEcloud services late last night. You
should be able to access all services and receive your regularly scheduled BLUEcloud
Analytics reports this morning. Please let us know if you continue to encounter any
errors.
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Tuesday, January 11, 2022 2:55 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] BLUEcloud Services Outage 1/11/2022 (Affects BCA, BC Circ, Cat, Acq, CC
Payments)
SirsiDynix is currently experiencing issues with BLUEcloud services. This is affecting
BLUEcloud Analytics, BLUEcloud Central, BLUEcloud commerce (including credit card
payments) and BLUEcloud Mobile. Please refer to the be following known issues for
updates:
https://support.swanlibraries.net/issue/90237
https://support.swanlibraries.net/issue/90236
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…