To member libraries,
SWAN is monitoring the issues reported by Midwest Tape and Hoopla Digital due to the AWS
outage earlier today. We have a news post and will be updating it as we receive more
information:
https://swanlibraries.net/news/2025-10/95006.
Below is a message sent by Midwest Tape and Hoopla Digital:
Due to the ongoing Amazon Web Services issue that is currently affecting internet access
across the globe, Hoopla Digital is experiencing technical issues. The team is monitoring
the situation and working to get the platform fully functional as soon as possible. Thank
you for your patience!
Thank you for your patience,
Midwest Tape and Hoopla Digital
Patrons may be unable to login or access content during the outage. Thank you!
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
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