To member libraries,

SWAN is monitoring the issues reported by Midwest Tape and Hoopla Digital due to the AWS outage earlier today. We have a news post and will be updating it as we receive more information: https://swanlibraries.net/news/2025-10/95006.

Below is a message sent by Midwest Tape and Hoopla Digital:

Due to the ongoing Amazon Web Services issue that is currently affecting internet access across the globe, Hoopla Digital is experiencing technical issues. The team is monitoring the situation and working to get the platform fully functional as soon as possible. Thank you for your patience!

Thank you for your patience,

Midwest Tape and Hoopla Digital

Patrons may be unable to login or access content during the outage. Thank you!

SWAN Library Services

915 Harger Road, Suite 260, Oak Brook, IL 60523

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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