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VERY IMPORTANT
What a fantastic response to our new Library Calendar Wizard! The wizard is feeling loved, but is a bit overwhelmed. To ensure that everyone gets to use this feature, please make sure to close out of the Library Calendar Wizard when you are finished entering your dates. This wizard allows only one person at a time to be logged in. You may receive an error stating "The records are currently in use. Please try again later". While we are looking at possible solutions to this issue, we recommend that you try to open the wizard later or the following day. We will send out more information as it becomes available.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
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We have some exciting Circulation updates for you!
Library Calendar
SWAN Libraries now have the option to manage their own Library Calendar, also referred to as Days Closed. The Library Calendar Wizard is now located in the Special Wizards Group under the Circulation toolbar. You will need to use the Circulation Supervisor password to access it.
If you would still prefer SWAN manage your library calendar for you, please email your dates to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Be sure to indicate you would like SWAN to manage these dates for you.
If you choose to manage your own Library Calendar, you do not need to send SWAN your scheduled closings. But, for emergency closings - after adding dates to your calendar, please notify SWAN so we can modify existing due dates as a convenience for your patrons and notify the membership on your behalf.
Please see the attached documentation for instructions, and watch this instructional video<https://youtu.be/hhPe-d9eoYA> on our YouTube channel!
Cancellation Notices for Manually Cancelled Holds
SWAN is now able to send hold cancellation notices for holds cancelled in Enterprise or Workflows with an inactive reason of CANCELLED. This includes holds patrons cancel themselves or holds cancelled by staff. Just like the current hold cancellation notices that are already running, these notices are only sent via email and are go out once daily, in the morning.
Samantha Dietel
Consultant, Member Services
samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
