November 2017 - SWANcom - swanlibraries.net

Riverdale PL temporary closure
by Kate Boyle 08 Nov '17

08 Nov '17

*** Please route to appropriate personnel *** We have received notification from Riverdale PL that they are temporarily closing beginning on December 1, 2017. They intend to re-open the library on January 29, 2018. At present, they are receiving RAILS delivery and processing the materials received in their bookdrop. Their bookdrop will be available for patrons to use until Dec. 15th, after that time it will not be accessible. In the interim: * Riverdale PL has requested that SWAN suspend all Riverdale patron holds with a pickup of Riverdale. * Riverdale PL patrons that have placed holds and requested pickup at another library have not been suspended. * All Riverdale PL materials are not holdable. Riverdale PL has requested that any Riverdale patron cards that expire before January 29th be renewed for a period of one month as long as the patron is not delinquent. However, new patrons requiring a Riverdale PL card should not be issued a new card until Riverdale re-opens. Please ask them to visit the Riverdale library to secure a card after January 29th. Thank you for your cooperation. If you should have any questions, please contact us via the ticket system at help(a)swanlibraries.net<mailto:help@swanlibraries.net> Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Final Request: Please report your library bond, deadline this Sunday 11/12
by Aaron Skog 08 Nov '17

08 Nov '17

Library Directors & Administrators, Please refer to the updated SWAN support site post about the library bond amount SWAN is gathering to determine the public library membership fee formula. https://support.swanlibraries.net/news/2017-11-08/update-fee-formula-reques… We have heard back from 67 of the 91 SWAN public libraries so far. Refer to the list of libraries we have heard from in the link above. The deadline to report back is Sunday, November 12 at 5pm. If you have any questions, please contact me. Please be aware that I will not be available Friday, November 10th due to an Illinois consortia-wide CE event. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Customize payment types drop-down
by Dave Pacin 06 Nov '17

06 Nov '17

We are planning to make some changes to the list of payment types you see in your dropdown in WorkFlows: [cid:image001.jpg@01D356DD.BD7BBA80] The CANCEL payment type will be removed as it is the payment type used when an item is returned after receiving a bill. It will be replaced by VOID. The xxxBCC payment type will be removed for everyone; it is for payments made through Enterprise and should not be used in WorkFlows. Those of you that have had ProPay credit card swipes recently installed will retain your xxxBCC2 payment type. Additionally the following payment types must be retained: BANKRUPTCY, BILL_LIB, MISS_PIECE and PROPAYUPD. The rest of the list can be customized by you! Please choose which payment types from the following list you would like removed: ADJUSTMENT AMNESTY AUTOREFUND CASH CHECK CREDITCARD DEBITCARD FOOD4FINES FORGIVEN MIGRATBILL NONE PAYPAL REPLACEMENT If you do not reply, no further changes will be made to your payment types. Let us know if you have any questions! Dave Pacin Support Specialist, Member Services dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * (630)326-8360 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Intermittent Enterprise Outages on 11/6
by webmaster＠swanlibraries.net 06 Nov '17

06 Nov '17

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In Transit Shelf Check Reports
by Vickie Totton 02 Nov '17

02 Nov '17

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Item Search and Display change
by Dave Pacin 02 Nov '17

02 Nov '17

In advance of the addition of the New 19, we have renewed our investigation of the order that libraries appear in when viewing the "Call Number/Item" tab in various wizards such as "Item Search and Display". We were delighted to learn from SirsiDynix that there is now a way to do this, and we implemented it last week. Items from Franklin Park and Lansing should now appear in alphabetical order according to agency code. If you have any questions please let us know. Dave Pacin Support Specialist, Member Services dave(a)swanlibraries.net<mailto:dave@swanlibraries.net> * (630)326-8360 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Credit Card Swipes Available for Purchase
by webmaster＠swanlibraries.net 02 Nov '17

02 Nov '17

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Reminder to Report Your Public Library Bond Amount
by Aaron Skog 01 Nov '17

01 Nov '17

Hello SWAN Library Directors & Administrators: We have heard back from 43 of the 91 public libraries thus far. For details on this request, read the following SWAN Support news post: https://support.swanlibraries.net/news/2017-10-25/fee-formula-request-91-pu… If your library is listed below, we have your information. The deadline to report is Sunday, November 12th until 5pm. We request you respond even if you do not have a bond for your building. 1. Batavia Public Library District 2. Bedford Park Public Library District 3. Beecher Community Library District 4. Bellwood Public Library 5. Bensenville Community Public Library District 6. Berkeley Public Library 7. Brookfield Public Library 8. Carol Stream Public Library 9. Chicago Heights Public Library 10. Chicago Ridge Public Library 11. Cicero Public Library 12. Crestwood Public Library District 13. Crete Public Library District 14. Downers Grove Public Library 15. Eisenhower Public Library District 16. Evergreen Park Public Library 17. Forest Park Public Library 18. Frankfort Public Library District 19. Geneva Public Library District 20. Glenwood-Lynwood Public Library District 21. Hodgkins Public Library District 22. Itasca Community Library 23. Justice Public Library District 24. La Grange Public Library 25. Markham Public Library 26. Matteson Area Public Library District 27. Messenger Public Library of North Aurora 28. Midlothian Public Library 29. Nancy L. McConathy Public Library District 30. Oak Lawn Public Library 31. Oak Park Public Library 32. Palos Heights Public Library 33. Palos Park Public Library 34. Prairie Trails Public Library District 35. South Holland Public Library 36. Steger-South Chicago Heights Public Library District 37. Thomas Ford Memorial Library 38. Tinley Park Public Library 39. Villa Park Public Library 40. West Chicago Public Library District 41. Westchester Public Library 42. Westmont Public Library 43. Wood Dale Public Library District Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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