**Please route to appropriate staff**
SWAN has created reports using BLUEcloud Analytics to assist with IPLAR reports. Attached are instructions on how to find and use them.
If you have any questions, please send a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
*Please note my new email address and phone number*
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries:
This maintenance at 10pm tonight on our hosted Enterprise was requested by SirsiDynix from the Software-as-a-Service (SaaS) Team. They indicated it was urgent. It will bring all of SWAN's Enterprise down for a period, perhaps an hour at the most. We will send out updates via SWANcom.
https://support.swanlibraries.net/news/2017-01-20/enterprise-maintenance-sc…
For reference, the other week I wrote about some ongoing Enterprise issues that SWAN is working with SirsiDynix to correct. I hope to provide you all an update next week on the subject of Enterprise.
https://support.swanlibraries.net/news/2017-01-06/corrective-measures-enter…
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
*Please note my new email address and phone number*
*Our new business address as of December 12, 2016*
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
