SWAN Member Library Staff:
During a regular purge of finished system reports this morning, all SVA Failed Call Reports were mistakenly removed from the Symphony server. Future reports will continue to populate in Finished Reports, as expected, but archived reports from today and back have unfortunately been removed from the server.
Fortunately, I and several SWAN staff do have archived email copies of these reports that we'd be happy to send out to libraries that may need them. By the end of the day, I'll be sending last night's failed call reports to any libraries having failed SVA calls on Tuesday. These reports will be delivered to the library's associated aliased email address (aaa(a)notices.swanlibraries.net<mailto:aaa@notices.swanlibraries.net>). If you need any specific SVA failed call reports dating back beyond Tuesday, however, please send us a request at help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll send along the archived report asap.
We sincerely apologize for the inconvenience.
Steven Schlewitt
Information Technology Manager
steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries:
This morning's planned network outage concluded successfully and only lasted a brief two minutes.
All impacted services were restored quickly and are currently available for use.
Thanks for your patience.
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog
Sent: Tuesday, January 24, 2017 4:17 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] *Reminder* Planned Network Outage on Wed, Jan 25 5am-6am
SWAN Libraries:
This is just a reminder of planned work in the RAILS datacenter tomorrow at 5am for 1 hour. Details on services impacted are listed in the SWAN support posting below.
https://support.swanlibraries.net/news/2017-01-23/railsswan-planned-network…
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022
*Please note my new email address and phone number*
*Our new business address as of December 12, 2016*
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
