SWAN Member Libraries & Information Technology Staff:
SirsiDynix Support appears to have resolved the outage, and Enterprise is stable at the moment. We'll continue to monitor the situation throughout the night and send updates if any become available.
Due to the frequency of recent Enterprise/SaaS outages, we've escalated this issue with the SirsiDynix account management team for deeper investigation.
Steven Schlewitt
Information Technology Manager
steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, January 4, 2017 4:22 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] Enterprise OPAC Outage (1/4)
Importance: High
SWAN Member Libraries & Information Technology Staff:
We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible.
Additional SWANcoms will be sent as soon as more information is available.
Thank you,
Steven Schlewitt
Information Technology Manager
steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Libraries & Information Technology Staff:
We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix Support now, and hope to have the issue resolved as soon as possible.
Additional SWANcoms will be sent as soon as more information is available.
Thank you,
Steven Schlewitt
Information Technology Manager
steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
