March 2015 - SWANcom - swanlibraries.net

Migration Newsletter #3 and Quick Start Guide Now Available!
by Brande Overbey 23 Mar '15

23 Mar '15

This week, we have gifts for both staff and patrons! https://support.swanlibraries.net/news/2015-03-23/migration-newsletter-3-an… The SWAN Migration newsletter "The Journey Ahead" issue 3 for staff is now available. This will be our final newsletter pre- go live, and so we've tried to include helpful pointers about what to expect, an updated timeline, what will be changing, and all of the "need to know" items for patrons. Also available is a patron Quick Start Guide, created by PR staff at Eisenhower Public Library and adapted for SWAN member library use. I do also have a writeable Publisher version for you to edit as you see fit, if you would like it. Please email me directly if you'd like the writeable version, as I could not attach it to the website post. Our bookmark #3 is scheduled to be delivered this week to Burr Ridge, so I hope to have those packed and out to you by next week. I know that you probably have some extra green bookmarks still left over, so it is totally fine to have both out for patrons. Bookmark #3 alerts patrons to our expected "offline" time of April 11-13, and what this will mean for them. As always, please let me know if you have any questions. Just a few more weeks until the big day! Brande Overbey SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://support.swanlibraries.net

1 0

[SWANcom} Extended Due Dates update
by Samantha Dietel 23 Mar '15

23 Mar '15

Hi all, The extended due dates put into place last week for items receiving a loan period of 21 days are still in effect. In addition, SWAN has edited all 14-day loan rules this morning with the same parameters. * All materials checking out for 21 days or 14 days should receive an absolute due date of 4/20/15. * If items have holds, you may see them receive a due date that exceeds 4/20/15. * Items will be non-renewable. Please check in and check back out your own materials as a temporary workaround. We apologize for any inconvenience and appreciate your ongoing patience throughout this process. Any further loan rule edits made will be announced in a subsequent SWANcom. If you have any questions about this, please let us know. Thank you! Samantha Dietel SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5163 Fax: 630.734.5056 samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info> http://support.swanlibraries.net

1 0

*CONCLUDED* SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 8pm)
by Steven Schlewitt 22 Mar '15

22 Mar '15

SWAN Library Staff: Maintenance on the SWAN Symphony Test server has concluded for the weekend. You may now login normally using your test logins. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Friday, March 20, 2015 9:16 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 8pm) SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 8pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

1 0