March 2015 - SWANcom - swanlibraries.net

Instructions for Libraries on ProPay Commerce Now Online!
by Aaron Skog 26 Mar '15

26 Mar '15

SWAN Library Directors/ Administrators: Many of you have begun to receive emails from ProPay notifying you of the account creation. These emails are going to the contact listed on the ProPay application, so make sure to check with that person to verify they have received the following two emails. 1. Subject: "ProPay Account" (contains your temporary password) 2. Subject: "The information you requested" (contains your account number and a PDF attachment) SWAN has created an introduction to the ProPay account. This document covers the basics for getting access and setting up additional users to the account. The link below is Member's Only (login and password required). https://support.swanlibraries.net/documentation/commerce SWAN will create additional documentation on the use of online payment within your Enterprise profile. For now though, each library should begin to set up your access to ProPay. *Important note*: for whatever reason the bank account you listed on the ProPay application was not entered into your ProPay account. Please make sure to reference a copy of the ProPay application or request this bank account information again as you will need to enter it per the instructions. Due to privacy and security, SWAN did not retain any of the applications or open the sealed envelopes. The library application was sent directly to ProPay. Should you have any questions, please send them to commerce(a)swanlibraries.net<mailto:commerce@swanlibraries.net> Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info

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Symphony Workflows procedure for processing Non-SWAN Interlibrary Loans
by Kate Boyle 25 Mar '15

25 Mar '15

+++ Please forward to appropriate personnel +++ Everyone - Attached is a document defining the process for the circulation of Non-SWAN Interlibrary Loan items on SirsiDynix Workflows. No longer will libraries be using dummy item cards- after 15 years you can finally throw them away. This process involves adding a Brief Title to Workflows to circulate the item. After circulation the item is deleted from SWAN by the circulating library. While checked out to your patron the item is shadowed in Enterprise to all other users. The patron will see the title entered in their list of checked out items. By entering the Brief Title to SWAN, you can place a hold on the item, generate a hold notice for the item by checking the item in, and after generating the hold even place the item on your open hold shelf for patron pickup. Please contact SWAN Member Services if you should have any questions. Thank you. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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SWANTech (Repeat Session) March 26th at 10am (Online Webinar Only)
by Steven Schlewitt 25 Mar '15

25 Mar '15

SWAN Member Libraries and Information Technology Staff: Just a quick reminder - our SWANTech repeat session is being held tomorrow (Thursday, March 26th) at 10am online. If you were unable to attend our previous session in Burr Ridge, this repeat online session is a great opportunity to catch up on the topics previously covered or resolve any unanswered technical questions you may still have regarding the SirsiDynix migration. If you plan on attending the online meeting, please be sure to register on L2. The link to the GoToTraining session can be found on the L2 event page. http://www.librarylearning.info/events/?eventID=19973 If you're unable to attend, our PowerPoint presentation and associated documentation can be found at the link below. https://support.swanlibraries.net/meeting/2015-03-10 Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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