Everyone -
SWAN is performing a short survey to determine approximate training needs for our new ILS. Basically we are looking for the number of staff in your various departments or services. If you could designate one staff member in your library to respond to this survey that would be perfect. We would appreciate a quick turnaround of this survey. Please try to complete this by tomorrow noon, if at all possible. If tomorrow is not possible, please submit your answers whenever you have completed them. Your response doesn't have to be exact.
As always I appreciate the wonderful cooperation of the SWAN members, in this instance with the short turnaround even more so.
The survey https://www.surveymonkey.com/s/9NTFSRW
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
630-734-5162
help(a)swanlibraries.net<mailto:help@swanlibraries.net>
http://support.swanlibraries.net<http://support.swanlibraries.net/>
+++ Please route to appropriate personnel +++
Everyone -
The monthly statistics that you usually view and download from the Report Server are now available. We actually started to manually email these reports out last week when the process of moving the statistics from the Production machine to the Report server was not working. Some of you received these reports by email Thursday or Friday. For the remainder of you, the reports are now available.
Update - We are still waiting for Innovative to fix the "Your patrons' circ activity" report that is usually available on the SWAN website. We will let you know as soon as this report is available.
Thank you for your patience and have a good week.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
630-734-5162
root(a)railslibraries.info<mailto:root@railslibraries.info>
http://support.swanlibraries.net<http://support.swanlibraries.net/>
Sent on behalf of RAILS/ILA:
SWAN Member Libraries:
The Illinois Library Association (ILA) is hosting a South Suburban Legislative Breakfast on Friday, February 14, from 7:45 - 10:30 a.m., at the Public Landing Restaurant in Lockport. Tickets are only $25 and you can register through next Thursday. Library trustees and staff from all types of libraries (academic, public, school, and special) are strongly encouraged to attend. This is a perfect opportunity to get to know your legislators in an informal setting, to share the issues affecting you and your library, and to network with library colleagues all at the same time. In addition, Kip Kolkmeier, ILA Legislative Consultant, will present up-to-the-minute information about important issues affecting Illinois libraries.
For more information (including a list of libraries and legislators in the area), or to register, visit https://netforum.avectra.com/eWeb/DynamicPage.aspx?Site=ILA&WebCode=EventDe….
Don't miss out on this opportunity to advocate for your library!
Brande Redfield
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info>
http://support.swanlibraries.net
Everyone -
In addition to the problem we are having with moving the statistical reports from the Production machine to the Report server, there is a problem with the custom built monthly report - "Your patrons' circ activity". Basically the report will not run. This is related to the recent upgrade. Innovative is working on this problem also. Again, hopefully, this problem will be fixed over the weekend. As soon as the report can be generated it will be uploaded to the SWAN website. I will be sending out a SWANcom announcing when it is uploaded and available.
Sorry for the inconvenience.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
630-734-5162
root(a)railslibraries.info<mailto:root@railslibraries.info>
http://support.swanlibraries.net<http://support.swanlibraries.net/>
Everyone -
As of today, Innovative has not been able to move the monthly statistical reports from the Production server to the Report server.
Knowing that this is a usually data included in your Board reports, we started last night emailing the reports to your generic library email. We are attempting to send these out to libraries based upon the scheduling of your Board meetings. A number of you should have received your reports last night. Hopefully, we will be able to get them all done by Monday evening, Tuesday at the latest. And there is always the possibility that Innovative will fix this problem over the weekend.
As always, thank you for your patience and understanding. Have a great weekend.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
630-734-5162
root(a)railslibraries.info<mailto:root@railslibraries.info>
http://support.swanlibraries.net<http://support.swanlibraries.net/>
SWAN Member Libraries:
The SWAN Board has voted today for SWAN to enter negotiations with SirsiDynix. Negotiations will begin on Monday, February 10th; the SWAN negotiation team is comprised of myself, Melissa Gardner, SWAN Board President, and Rob McGee of RMG Consultants.
A formal report on the ILS decision-making process will be sent out to all member libraries after initial negotiations, hopefully the middle of next week.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Information Technology Staff:
Please see the linked memo "Network Changes Memo #7: Network Migration Open Forum", and route to your appropriate library and IT staff. This memo provides details about our upcoming presentation and discussion event pertaining to the SWAN Network Migration. The event will be held online only, but will be a great opportunity for libraries to voice their questions and concerns about the final stages of the project. We hope that you and your IT staff will be able to join us, but if not, we're hoping to have the recorded discussion posted online shortly after.
http://support.swanlibraries.net/news/2014-02-05/network-migration-project-…
If you have any questions/comments about the event, or if you encounter problems with our Fuze Meeting service on the day of the event, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
Thank you again for your cooperation and patience throughout the SWAN Network Migration Project.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
