SWAN Member Library Staff:
We've again disabled SIP2 connectivity as we continue to troubleshoot. If possible,
please leave your SIP devices connected to the server (do not power them off), and we may
need to review that traffic in our logs.
Thank you.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: Steven Schlewitt
Sent: Monday, January 14, 2019 1:07 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net;
swancirc(a)list.swanlibraries.net
Subject: *Monitoring* WorkFlows Continued Outage on 1/14, 12pm - Please Sign In Now
Importance: High
SWAN Member Library Staff:
The Symphony server is again stable and we're running additional monitoring processes
to further troubleshoot.
Please feel free to login to WorkFlows again now. We've also reenabled SIP
connectivity. We may see additional spikes this afternoon, so please be prepared to use
Offline
Mode<https://support.swanlibraries.net/documentation/64828> should you get
disconnected abruptly.
Thank you for your continued patience as we work through the issue.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
From: Swancirc
<swancirc-bounces@list.swanlibraries.net<mailto:swancirc-bounces@list.swanlibraries.net>>
On Behalf Of Steven Schlewitt
Sent: Monday, January 14, 2019 12:07 PM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>;
swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>;
swancirc@list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: [Swancirc] WorkFlows Continued Outage on 1/14, 12pm - *Please use Offline*
Importance: High
SWAN Member Library Staff:
We're currently seeing another load spike on the server. Please proceed to use
WorkFlows in Offline
Mode<https://support.swanlibraries.net/documentation/64828> as
we continue to troubleshoot.
We sincerely apologize for the inconvenience and are working with SirsiDynix engineers to
find a resolution.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
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