Member Libraries, In an effort to clear up confusion, SWAN has updated the Unusable/Damaged procedure as well as changed the user names for the accounts. What used to be RB_ILL_DAMAGED is now UNUSABLE_RB_ILL What used to be RB_ILL_LOSS is now LOSS_RB_ILL Please see the attached documentation or visit the Beta Support Site<https://swandev.swanlibraries.net/>t/>. Crystal Vela Consultant, Member Services crystal@swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>