SWAN Library Staff:
The Symphony server was restarted Saturday at 7:00PM (I am still not certain why I wrote
in my 4:20PM SWANcom that it would be "Sunday") and a portion of the reindexing
took place last night.
This means library staff will continue to see errors in Workflows related to searching.
However, there should not be as many as we continue to process these in batches. For
example, records that staff added this week may not be fully searchable today, and when
doing a browse search, you may see the message "Heading keys need to be indexed
first."
For library staff on Sunday: if you encounter any problems, please send them to
help@swanlibraries.net<mailto:help@swanlibraries.net> or if you encounter a major
problem (circulation down, wide-spread problems within your library) you can call
630-734-5153 and the call will be directed to our emergency support.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog@railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net