SWAN Member Library Staff:
This morning around 11:15AM, we experienced an outage of the SWAN VPN network. During this
outage, WorkFlows was not accessible.
As of 11:30AM, we have resolved the issue and all VPN tunnels are back online. If your
library continues to experience issues accessing WorkFlows, please proceed in Offline
Mode<https://support.swanlibraries.net/documentation/64828> and call our emergency
support at 844-SWANLIB (844-792-6542).
We'll continue to monitor the situation throughout the day and will post any
additional information to the Known
Issue<https://support.swanlibraries.net/node/85240>40>.
Thank you.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>