SWAN Member Library Staff:
In the last hour, we experienced some unexpected slowness on the Symphony server that we
suspect may be related to troubleshooting of our recent record and index issues. This
slowness also caused authentication issues with the Enterprise OPAC, which was denying
patron logins.
These issues have since been resolved and we're currently monitoring the situation
with the help of SirsiDynix support. If your staff are still experiencing symptoms
relating to this issue, please let us know at
help@swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN support at
630.734.5153.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net