SWAN Member Library Staff:

In the last hour, we experienced some unexpected slowness on the Symphony server that we suspect may be related to troubleshooting of our recent record and index issues. This slowness also caused authentication issues with the Enterprise OPAC, which was denying patron logins.

These issues have since been resolved and we’re currently monitoring the situation with the help of SirsiDynix support. If your staff are still experiencing symptoms relating to this issue, please let us know at help@swanlibraries.net or call SWAN support at 630.734.5153.

Thank you,

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net