*Concluded* ILS Upgrade to Symphony 3.5.1.1 on 7/11 - SWANcom

12 Jul 2016

The upgrade to Symphony 3.5.1.1 has concluded. Feel free to login to WorkFlows at any
time.
Remember to upgrade your WorkFlows client and submit a FormSite survey from the links
below prior to August 12th.
https://support.swanlibraries.net/content/software-downloads

Should you encounter any issues with the new version, please email
help@swanlibraries.net<mailto:help@swanlibraries.net> or call 630.734.5153.

Thank you,

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Tuesday, July 12, 2016 6:38 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] *Update* ILS Upgrade to Symphony 3.5.1.1 on 7/11

SWAN Member Library Staff:

The upgrade to 3.5.1.1 is nearly finished. We expect to have everything wrapped up within
the hour.

Thank you for your patience,

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From:
swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, July 11, 2016 4:48 PM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>;
swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>
Subject: [SWANcom] *Important* (Reminder) Upcoming ILS Upgrade to Symphony 3.5.1.1 on
7/11
Importance: High

SWAN Member Library Staff:

Just a reminder – this evening, we’ll be upgrading to the newest Symphony WorkFlows
version, 3.5.1.1. Tomorrow morning, upon initial login to WorkFlows, you will likely be
prompted with the following pop-ups…
[cid:image001.jpg@01D1DC0A.33095B90]
Or
[cid:image002.jpg@01D1DC0A.33095B90]

Please do not click “Yes” for the automatic update. You’ll need to install the latest SWAN
WorkFlows version available at the SWAN support site at the link below. The SWAN MSI
package provided will uninstall your previous version and install the latest with
additional SWAN features included.
https://support.swanlibraries.net/content/software-downloads (L2 login required)

Your current version of WorkFlows (3.5.0) will continue to work as expected; however, you
will need to install the new SWAN WorkFlows 3.5.1.1 package sometime within the next month
and submit a Formsite survey for your library to complete the upgrade process. The
deadline for the upgrade is August 12th.

Should you encounter any issues during the installation process or following this
evening’s server upgrade, please email
help@swanlibraries.net<mailto:help@swanlibraries.net> or call 630.734.5153.

Thank you,

Steven Schlewitt
SWAN IT Manager
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
From:
swancom-bounces@list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of
webmaster@swanlibraries.net<mailto:webmaster@swanlibraries.net>
Sent: Thursday, July 7, 2016 3:34 PM
To: swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] *Important* Upcoming ILS Upgrade to Symphony 3.5.1.1 on 7/11

Message from sender:

From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
*Important* Upcoming ILS Upgrade to Symphony 3.5.1.1 on 7/11
07/07/2016 - 15:33 - by Steven Schlewitt
SWANTech<https://support.swanlibraries.net/taxonomy/term/78>

SWAN Member Library Staff:

Overnight from Monday 7/11 at 10:00pm to Tuesday 7/12 at 6:00am, SirsiDynix will be
upgrading SWAN’s Symphony ILS from version 3.5.0 to 3.5.1.1. This upgrade will require
intermittent downtime throughout the overnight hours, and the Enterprise OPAC My Account
functions will also be inaccessible during this time. A banner will be posted to the
Enterprise homepage to notify patrons.

Similarly to past ILS server upgrades, a new WorkFlows client will be required to take
advantage of the new features and bug fixes; however, this client upgrade is not required
until AFTER the server upgrade has been completed on 7/12.

Following the upgrade and go-live on 7/12, your current 3.5.0 WorkFlows client will
continue to function as expected - you simply will not have access to the new features and
bug fixes. That being the case, there is no rush to complete the installation immediately
afterward. SWAN will not be requiring client upgrades until after we’re live on 3.5.1.1 on
7/12, and libraries will have up to one month to complete the upgrade and submit a
FormSite completion survey, which will be provided with the download link and
documentation.

Important Notes:

Please do not click the “Update now” options prompted from the WorkFlows client after
go-live.

-          SWAN utilizes a customized setup MSI that incorporates additional features and
functions. This setup MSI will also uninstall previous versions of WorkFlows
automatically. One day prior to go-live, SWAN will release the new documentation and MSI
via the support site at https://support.swanlibraries.net/content/software-downloads. We
request that you install this client after we’re live on 3.5.1.1 on 7/12, but no later
than 8/12.

-          Early installation of the 3.5.1.1 MSI will not cause issues, although users
will be prompted to downgrade their WorkFlows version when attempting to access our
Production server (which is not necessary – this prompt can be ignored and they can still
access the Production server).

-          If you do happen to click the "Update now" button, you may need to
uninstall/reinstall your WorkFlows client later on for access to specific SWAN features.

A few specific advantages to the new Symphony 3.5.1.1 version include the following:

-          Inventory Item Wizard no longer incorrectly updates the Last Activity Date of
an item

-          Signature pads now support additional languages, including Spanish and Polish,
based on the patron’s set language preference

-          WorkFlows client runs on an updated Java JRE, improving security and
reliability of the application

-          WorkFlows toolbars have additional font and icon sizing settings for better
visibility

If you have any questions about the upgrade or encounter issues, please contact SWAN
Support at 630.734.5153, or submit a ticket via email through
help@swanlibraries.net<mailto:help@swanlibraries.net>.

An additional SWANcom with a link to the 3.5.1.1 client and installation documentation
will be sent on 7/11.

________________________________
Source URL:
https://support.swanlibraries.net/news/2016-07-07/important-upcoming-ils-up…