On Wednesday, April 26th, SWAN will migrate SMS notifications to our new MessageBee
platform. Notification wording will change, but patrons will continue to receive the same
messages they are used to.
We also scheduled comprehensive MessageBee platform training and invite all SWAN staff to
attend. This training wil familiarize staff with the platform, reporting tools, and e-mail
templates. These are scheduled for early May so staff will have time to examine and
request changes to e-mail templates before we roll them out in late June.
See the following news post for more information: MessageBee Rollout and
Training<https://support.swanlibraries.net/news/2023-04/94199>
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
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