SWAN Member Libraries & Information Technology Staff:
SirsiDynix support identified an abnormal memory usage from the Tomcat and JBoss services
on our Enterprise server which caused the instability we witnessed earlier. SirsiDynix
support has since restarted those two services and the server now seems to be operating as
expected.
We'll continue to monitor the situation throughout the night and provide additional
updates should any come up.
Thank you for your patience,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, February 20, 2017 3:36 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] Enterprise OPAC Instability 2/20
Importance: High
SWAN Member Libraries & Information Technology Staff:
We're currently experiencing some instability with the Enterprise OPAC. We're in
contact with SirsiDynix Support now, and expect them to restart an Enterprise system
service within the next 15 minutes. During that time, the OPAC will be very briefly
unavailable, but it should resolve the instability.
We'll send an additional SWANcoms as soon as the restart has occurred.
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>