SWAN Member Library Staff,
We are experiencing a delay in our nightly processing. Until the long-running overnight
processing concludes and SWAN has sent an “all clear” update, please refrain from all
WorkFlows activities except Checkout and Checkin.
SirsiDynix is currently investigating the reason for these long-running overnight
maintenance reports. Throughout the morning, you are likely to encounter errors until
these reports have concluded including “Hatwrapper Exception” and “Records in Use.”
Additionally, many records may be unsearchable in WorkFlows by name, as this maintenance
impacts our record indexing process.
Should you encounter records with errors, please make note of the records and submit a
ticket to help@swanlibraries.net<mailto:help@swanlibraries.net>. It’s likely these
errors will clear once the reports conclude, but we’ll double-check to ensure that’s the
case later today.
We sincerely apologize for the delays in this processing and appreciate your patience as
the reports conclude.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>