SWAN Member Library Staff:
Beginning at 1:45 this afternoon, we've experienced several brief, intermittent
outages of Symphony Web Services. We're currently investigating the issue and will
provide more information via the Known
Issue<https://support.swanlibraries.net/node/84819> as it becomes available. In the
meantime, if you are unable to login to or use any of the services listed below, please
wait a few minutes and try again.
The following services are impacted during these outages:
* Enterprise & Aspen catalog My Account
* Enterprise & Aspen catalog hold placement
* Enterprise & Aspen catalog item availability
* Transit/Delivery Label tool
* Online Patron Registration tool
* BLUEcloud Mobile
* BLUEcloud Mobile Staff
* BLUEcloud Circulation/Cataloging/Acquisitions
* OpenAthens authentication
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>