SWAN Member Library Staff:

Beginning at 1:45 this afternoon, we've experienced several brief, intermittent outages of Symphony Web Services. We're currently investigating the issue and will provide more information via the Known Issue as it becomes available. In the meantime, if you are unable to login to or use any of the services listed below, please wait a few minutes and try again.

The following services are impacted during these outages:

• Enterprise & Aspen catalog My Account
• Enterprise & Aspen catalog hold placement
• Enterprise & Aspen catalog item availability
• Transit/Delivery Label tool
• Online Patron Registration tool
• BLUEcloud Mobile
• BLUEcloud Mobile Staff
• BLUEcloud Circulation/Cataloging/Acquisitions
• OpenAthens authentication

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net