Good afternoon member libraries,
Our Aspen production server upgrade will take place Thursday, August 29th between 1PM and
5PM - not 8/28 as previously communicated.
During this time, patron account functions will be unavailable in both the Aspen Discovery
web catalog and the SWAN Libraries + app. Patrons can search in the catalog and the app,
but item statuses will not update (e.g. checked out items may show as on shelf).
SWAN will post a system message banner for all catalogs the morning of August 29th.
We will update our support site with an all clear following the upgrade:
https://support.swanlibraries.net/news/2024-08/94668
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
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