Good afternoon member libraries,

Our Aspen production server upgrade will take place Thursday, August 29th between 1PM and 5PM – not 8/28 as previously communicated.

During this time, patron account functions will be unavailable in both the Aspen Discovery web catalog and the SWAN Libraries + app. Patrons can search in the catalog and the app, but item statuses will not update (e.g. checked out items may show as on shelf).

SWAN will post a system message banner for all catalogs the morning of August 29th.

We will update our support site with an all clear following the upgrade: https://support.swanlibraries.net/news/2024-08/94668

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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