SWAN Member Library Staff: The Symphony/WorkFlows server is back online and available for logins. Please login normally at your earliest convenience. Once again, we are continuing to troubleshoot, so we may experience additional outages our slowness during the afternoon. We'll send additional updates via SWANcom and support site post<https://support.swanlibraries.net/news/2018-12/66379> as information becomes available. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Tuesday, January 15, 2019 2:00 PM To: &#x27;swancom(a)list.swanlibraries.net&#x27; &lt;swancom(a)list.swanlibraries.net&gt;et>; &#x27;swantech(a)list.swanlibraries.net&#x27; &lt;swantech(a)list.swanlibraries.net&gt;et>; swancirc(a)list.swanlibraries.net Subject: *Planned Outage at 2pm* WorkFlows Continued Outages on 1/15 The Symphony/WorkFlows planned outage is starting now. Please proceed in Offline Mode<https://support.swanlibraries.net/documentation/64828> for any basic circulation functions. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Tuesday, January 15, 2019 1:10 PM To: &#x27;swancom(a)list.swanlibraries.net&#x27; <swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>; &#x27;swantech(a)list.swanlibraries.net&#x27; <swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>>; swancirc@list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net> Subject: *Planned Outage at 2pm* WorkFlows Continued Outages on 1/15 SWAN Member Library Staff: We've planned an outage of the Symphony/WorkFlows server at 2pm today to further test a system configuration and correct an issue with print label templates. During that time, WorkFlows, SIP, and Enterprise Web Services functions will be inaccessible. Please be prepared to use WorkFlows in Offline Mode<https://support.swanlibraries.net/documentation/64828> beginning at 2pm until further notice. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Tuesday, January 15, 2019 11:56 AM To: &#x27;swancom(a)list.swanlibraries.net&#x27; <swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>; &#x27;swantech(a)list.swanlibraries.net&#x27; <swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>>; &#x27;swancirc(a)list.swanlibraries.net&#x27; <swancirc@list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>> Subject: *Please Login Now* WorkFlows Continued Outages on 1/15 SWAN Member Library Staff: The Symphony/WorkFlows server is back online and available for logins. Please login normally at your earliest convenience. We continue to troubleshoot issues relating to SIP and the system load, so we may experience additional outages our slowness during the afternoon. We'll send additional updates via SWANcom and support site post<https://support.swanlibraries.net/news/2018-12/66379> as information becomes available. Thank you. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Tuesday, January 15, 2019 10:16 AM To: &#x27;swancom(a)list.swanlibraries.net&#x27; <swancom@list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>>; &#x27;swantech(a)list.swanlibraries.net&#x27; <swantech@list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>>; swancirc@list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net> Subject: WorkFlows Continued Outage on 1/15, 10:15am - *Please use Offline* SWAN Member Library Staff: We're currently experiencing an outage of the Symphony server. Please proceed to use WorkFlows in Offline Mode<https://support.swanlibraries.net/documentation/64828> as we continue to troubleshoot. We sincerely apologize for the inconvenience and continue to work to find a resolution to these ongoing issues. We appreciate your continued patience. -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/