SWAN Member Library Staff,
ByWater has resolved the intermittent searching issues; please notify us if you receive
any error messages while searching.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Wednesday, May 29, 2024 4:34 PM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Searching Issues in Aspen
SWAN Member Library Staff,
We are currently experiencing intermittent issues with searching in Aspen Discovery. These
intermittent issues are resulting in a few search timeout error messages. We are in
contact with ByWater; they are investigating the issue. We will update the Known
Issue<https://support.swanlibraries.net/issue/94635> on our support site as we have
more information.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…