SWAN Member Library Circulation Staff:
The Overnight Processing is still running. This includes the following processes:
* Updating User Blocked Status
* Patrons will not be updated to BLOCKED until the reports have caught up
* Expire Available Holds
* Please wait to process expired holds from your hold shelf until we announce the
reports have caught up
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Tuesday, June 18, 2024 6:04 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Symphony 4.1 Upgrade Postponed - Overnight Processing Currently Running
Late
SWAN Member Library Staff:
During the Symphony 4.1 upgrade process we encountered an issue that caused us to halt the
installation. We have restored the Symphony server to 3.7.1.
We will postpone the 4.1 upgrade to a later date once SirsiDynix is able to properly
investigate the cause.
Essential overnight maintenance reports will continue to run late as the system gets
caught up. Please refrain from running any unnecessary reports until this process is
complete.
There is a known issue with running the WorkFlows 4.1 client on the Symphony 3.7.1 server.
Attempting to edit items will result in a blank item information screen and you will not
be able to close the wizard or client. If your library installed the WorkFlows 4.1 client
and you would like to downgrade back to the WorkFlows 3.7.1 client until we are able to
upgrade you can find a link to the installer
here<https://support.swanlibraries.net/sites/default/files/downloads/SWA…si>.
We will update the News
Article<https://support.swanlibraries.net/news/2024-06/94645> on the SWAN support
site as we have more information. Thank you for your patience as we work with SirsiDynix
to investigate the cause of the issue.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…