SWAN Member Library Staff:
A quick update - it appears this issue should have only affected records modified or
entered within the last day.
SirsiDynix has performed operations to temporarily resolve the issue, and tonight's
maintenance reports should resolve it entirely.
Please let us know if you continue to encounter these errors today by emailing
help@swanlibraires.net<mailto:help@swanlibraires.net>, and please send us examples
of the records in question.
Thank you for your patience,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net
[mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Tuesday, January 17, 2017 7:50 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] "Keys Not Indexed" "Heading Not Found" Errors
(1/17)
SWAN Member Library Staff:
We're seeing one of the overnight maintenance reports last night completed
unsuccessfully, which has led to "Keys not indexed" and "Heading not
found" errors while searching items in WorkFlows this morning. We've already
reached out to SirsiDynix support for assistance in the investigation and resolution of
the issue. We believe items in Enterprise should be unaffected.
We'll send additional information via SWANcom as soon as it becomes available.
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> *
catalog.swanlibraries.net<https://catalog.swanlibraries.net/>