Many have asked for a flowchart to help explain handling of delivery bins and quarantine requirements from RAILS. The Illinois Heartland Library System has developed a flowchart which clearly illustrates procedures. See The Library's Illustrated Guide to Pandemic Tub Handling Procedures<https://illinoisheartland.org/content/article/librarys-illust… - and thank you to our friends at Heartland for sharing this resource! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>