SirsiDynix has restored access to all BLUEcloud services.
If you encounter any issues accessing a BLUEcloud module, please submit a help ticket.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Friday, May 27, 2022 9:10 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] SirsiDynix BLUEcloud Services down - WorkFlows/Aspen up and running
BLUEcloud services including BLUEcloud Analytics and core BLUEcloud applications (Acq,
Cat, Circ, Mobile App) are down. Please follow the Known Issues post: SirsiDynix BLUEcloud
Outage on
5/27/2022<https://support.swanlibraries.net/issue/91095>95>.
WorkFlows and Aspen are up and running for staff and patrons. WorkFlows credit card
processing through BLUEcloud services is also down, but credit card payments through Aspen
can be accepted.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…